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Refund & Exchange Policy

At Naz Jewels, we take pride in delivering exceptional quality and craftsmanship with every jewellery piece. Due to the nature of our products and for hygiene purposes, we do not offer refunds or exchanges on any purchases unless there is a manufacturing defect or an error on our part.


We understand the importance of making an informed decision before making a purchase. We encourage you to carefully review all product details, including descriptions, specifications, and images, to ensure that the item meets you’re expectations.


In the rare event that you receive a product with a manufacturing defect or if there is an error in your order, please contact our customer service team immediately. We will promptly address the issue and provide a suitable resolution.


Our team is dedicated to providing excellent customer service and will assist you throughout your shopping experience. If you have any questions or concerns, please don't hesitate to reach out to us via


Thank you for choosing Naz Jewels. We appreciate your understanding and look forward to serving you with the utmost care and satisfaction.

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