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Shipping Information

Shipping Destinations

- We ship worldwide, excluding Israel.

 

Shipping Times

- For orders within the UK, we offer free shipping with an estimated delivery time of 6-8 weeks.

- For international orders outside the UK, shipping typically takes 8-10 weeks, depending on the destination country and the size of your order..

 

Shipping Rates

- Shipping rates for international orders vary depending on the destination country. You can view the shipping rates at checkout before completing your purchase.

 

Order Processing:

- All orders are processed within 2 business days after payment confirmation.

- Once your order has been processed, you will receive a confirmation email and when it is shipped you will receive tracking information to monitor the progress of your shipment.

 

Customs and Duties

- Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

- Customs policies vary by country, so please contact your local customs office for more information on potential charges.

 

Delivery Address

- Please ensure that the delivery address provided is accurate and complete to prevent any delays or issues with delivery.

- We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.

 

Delivery Delays

- While we strive to ensure timely delivery of all orders, please note that delivery times may be affected by factors beyond our control, such as customs clearance procedures, postal delays, strikes or unforeseen circumstances.

 

Tracking Your Order

- You can track the status of your order using the tracking information provided in your shipping confirmation email.

- If you have any questions or concerns about the status of your order, please contact our customer service team for assistance.

Contact Us

- If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact us at help@nazjewels.co.uk

 

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